Thank you for buying our courses. We ensure that our participants have a ultimate experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training. 

We would never want you to be unhappy! Should you be unsatisfied with your purchase, contact us in the first 7 days and we will offer you a full refund. 

Note The refund Applies Only If you have not used me for mentorship or product verification and you Have Completed Less Than 25% of Course Content and have not jumped around from module to lesson. What I mean by this is you cannot come into the course and instantly jump to the 5th lesson watch it, go to other modules download the templates you need, and then bounce once you get your material. The course is developed to start from the start and then work your way through the program. Course Manipulation is not tolerated. All Promotions/Discounted Purchases are Non-Refundable. To request a refund please email refund@lycasmith.com

As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on NUVANEX E-Learning, you agree to our Privacy Policy, Terms of Use and refund policy.

Our refund policy is as follows:

Cancellation & Refunds: Online Training

For Self Placed Learning / Instructor Led Training / Internships :

Raise refund request within 7 days of purchase of course. Any refund request beyond 7 days of purchasing the course will not be accepted and no  refund will be provided. 

NUVANEX, E-Learning, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or unforeseen circumstances.

• In case NUVANEX E -Learning cancels an event, 100% of course fees will be refunded to the delegate , subject the delegate doesn’t subject approval for the postponed date of the event. They will be rescheduled to any upcoming batch without any extra charges.

• No refunds or credits will be available for participants who complete more than 25% of any course.

Refund request can be initiated by sending a mail to refund@lycasmith.com with the Subject : Refund Request , citing the reasons for the  refund request , with the screenshot of the payment made and mentioning the course applied for.

Refunds: Duplicate payment Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 3 working days post intimation by the customer.

NUVANEX, E-Learning reserves the right to revise the terms & conditions of this policy without any prior notice.

Note: All refunds will be processed within 10 working days after the refund request is approved by NUVANEX E-Learning.